Refund policy
We want you to love your purchase. If something isn't right, you can request a return within 7 days of delivery.
What can be returned
- Only unopened, unused items in their original sealed packaging can be returned.
- For hygiene and safety reasons, opened skincare, cosmetics, bath and personal-care items can't be returned unless they arrived damaged or were the wrong item.
- Gift sets and bundles can be returned only if the whole set is unopened and complete.
Damaged, defective or wrong items
If your order arrives damaged, defective or isn't what you ordered, email us within 7 days of delivery at angelica.berrioss@angiebhealthbeauty.com. Include your order number and photos of the item and packaging. We cover all costs for these cases, including return shipping, and will send a replacement or a full refund.
How to start a return
1. Email angelica.berrioss@angiebhealthbeauty.com with your order number and the items you want to return, within 7 days of delivery.
2. Many of our products ship directly from our partner brands, so we'll reply with the correct return address and instructions. Please don't send items back without contacting us first. Returns sent without authorization may not be accepted.
3. Ship the item back with tracking.
Return shipping
- For change-of-mind returns of unopened items, you pay the return shipping.
- For damaged, defective or wrong items, we pay the return shipping.
Refunds:
We process refunds after your return has been received and inspected. We'll email you to let you know whether it's approved, and approved refunds go back to your original payment method. Your original shipping charge is not refundable unless the item was damaged, defective or wrong.
Exchanges
We don't offer direct exchanges. Please return the unopened item for a refund and place a new order.
Questions? Email angelica.berrioss@angiebhealthbeauty.com.